DSSI provides production support services in the areas of RDBMS, DBA, System Administration and Application Support. We currently support mission critical applications as well as complete Oracle and Sybase support for several companies in the Phoenix area. Whether it is RDBMS, System Administration, or Application support, DSSI continues to surpass our customers' expectations. Below is a list of high-level service items that DSSI provides to our customers.

RDBMS Support
DSSI provides design, development and support services across a broad range of database products and release levels:

• Oracle
• Sybase and Sybase IQ
• Microsoft SQL Server
• Informix
• MySQL/mSQL

System Administration
DSSI can monitor and run applications on most any platform and is able to tune and troubleshoot problems across multiple OS's

• Unix (Solaris, Linux, AIX, HP/UX, BSD, SCO, Irix)
• Windows 95/98/NT/2000
• SMTP/IMAP/POP
• Firewall

Application Administration
DSSI's staff of experienced engineers and DBAs can administer and monitor DSSI developed applications, off-the-shelf packaged solutions (e.g., Oracle Financials, CRM systems) or customer built applications. We are experienced in supporting stand alone applications or applications running under applications servers such as Web Logics, ATG Dynamo, Oracle IAS, Sybase EAServer or WebSphere.

• 24 x 7 customer support
• Hot pager support
• Test and change control environments
• Bug tracking
• Help desk services